This past Sunday I was yet again, covering for some absentee workers, you know, people who fail to make good on their promise to work for money!
Anyhow, while I was mopping and mopping I slipped into the zen zone.
If you do an adequate job of cleaning, the people you clean for will do an adequate job of trying to keep it clean.
If you do an outstanding, absolutely superior job of cleaning the people you clean for will do an adequate job of trying to keep it clean.
However, when you do special work, such as carpet cleaning or stripping & finishing the floors, the employees of your customer will try to keep it cleaner longer and with a little more effort on their part.
Now, is this because day in and day out they don't notice our cleaning efforts? They just take it for granted when the bathrooms are clean and the trash by their desk is empty? Then when we do something really noticable like the floors or carpet --we are back in the limelight ever so briefly? Enough to warrant some attention to their own conditions for a short period?
That's my zen thought for the week. Email me at email@example.com if you have any comments or thoughts on this.